Terms and Conditions - RioGrande|Tienda Online|Botas Vaqueras

Terms and Conditions

MANUFACTURERA MURO SA DE CV, in possessor and operator of https://www.Riograndeboots.com.mx, MANUFACTURERA MURO SA DE CV is and is responsible for the handling of personal data, for which they recognize and privilege the privacy and confidentiality of any information they have or may have in their possession. power, either temporarily or permanently, including data or personal information. In MANUFACTURERA MURO SA DE CV we recognize that all personal information that is in our possession has been provided freely and voluntarily by its owners and / or has been acquired legitimately through legal means suitable under the principle of privacy and confidentiality of information , in order to guarantee the safety and protection of the same and its owners.
Therefore, we have developed a Privacy Notice that we want to help you understand the way we collect, use, transfer, store and protect your information.
Personal information, including patrimonial or sensitive information, is made up of data that can be used exclusively to identify or contact only one person. Personal information can be requested at any time when you contact MANUFACTURERA MURO SA DE CV or an Affiliated company. MANUFACTURERA MURO SA DE CV and its affiliates may share personal information among themselves and use it under this Privacy Notice. They may also combine it with other information to provide and improve our products, services, content and advertising.
In accordance with the Law of Protection of Personal Data in Possession of Individuals (the "Law"), MANUFACTURERA MURO SA DE CV when processing customer information is obliged to observe the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility provided in the Law.
We will maintain policies, physical, electronic and procedural security measures to protect the confidentiality of the information we obtain about our customers and those who use and visit our website.
MANUFACTURERA MURO SA DE CV makes your knowledge that your personal data collected, collected or generated due to the legal relationship that we have held, or in your case, is held; the information we collect are: full name, email, address, telephone, mobile phone, date of birth, age, nationality, CURP, RFC, employment data, credit history, personal references, official identification, bank card data and / or Bank account data will be processed for all purposes related to this relationship, which are:
1) The commercialization of all kinds of footwear and related products or that are derived from the skin.
2) The provision of any service requested by you.
3) The billing of the services provided or products purchased.
4) Inform and promote our services, products or events, including sending advertising and newsletters MANUFACTURERA MURO SA DE CV of any of the companies belonging to its own corporate group and promoters or advertisers related to them;
5) Quality and service evaluations, audits, analysis and research for the development and improvement of our services, products, content, communications and advertising.
In case you do not want your personal data to be processed for any or all of the secondary purposes, from this moment you can communicate the above to the email [email protected]
By providing the personal data of third parties you acknowledge having their consent for us to process your data to contact you.
It is agreed that you accept the transfer that could be made for these purposes, in your case to the entities that are part of us directly or indirectly, subsidiaries and affiliates, as well as to Third Parties, Nationals or Foreigners, which are: a) banking institutions and other suppliers related under the processing of payments, b) persons related to us for purposes related to the service, verification, review and certification in fiscal and administrative matters, c) suppliers that assist us for the effective fulfillment of the services, d ) Companies that have signed collaboration agreements with us to carry out the promotion and offer of their products and services, (their consent is required), and e) third parties to comply with the applicable legislation and / or judicial or administrative resolutions, and, f) the competent authority when required.
If you do not want us to transfer your personal data for those transfers for which your consent is necessary, we ask you to send an email to the address [email protected] where you will be attended in timed Conditions

MANUFACTURERA MURO SA DE CV   hereinafter the "Company", through its Internet page called https://www.riograndeboots.com.mx  will sell to any person, who will be identified as "User" who can acquire all kinds of goods that are published.

Website of the Company: Is the website of MANUFACTURERA MURO SA DE CV under the denomination https://www.riograndeboots.com.mx, in which MANUFACTURERA MURO SA DE CV publishes offers of sale, where the user can register to acquire the published products, place orders, contact MANUFACTURERA MURO SA DE CV or in customer service through the email [email protected], among others.

Declarations: MANUFACTURERA MURO SA DE CV declares that it is a Company legally constituted under Mexican law, that it has all the necessary permits to fulfill its Social Objective and that it does not have any kind of impediment or limitation to comply with the aforementioned Object, which includes, the conclusion of the Contract.

MANUFACTURERA MURO SA DE CV grants the User a limited personal license, non-exclusive, non-transferable, revocable, for an indeterminate period, in accordance with these Terms and Conditions, to use the Site, in order to endorse, manifest or be interested in acquiring and acquiring through Offers of Sale of products that are published on the Page. The way to use the Site is personal and non-transferable.

MANUFACTURERA MURO SA DE CV declares to be the owner of the Goods or Products that are in the sold, in addition to all the elements covered by intellectual property rules. All the foregoing for the purpose of the Contract.

MANUFACTURERA MURO SA DE CV declares that the net content of the Product published corresponds to the Quality, brand and other elements indicated in the Offer of Sale itself.

MANUFACTURERA MURO SA DE CV reserves all the rights not expressly granted under this document. This contract and any rights and licenses granted here, may not be transferred or assigned by the User but MANUFACTURERA MURO SA DE CV if it will be able to transfer or assign them without any restriction.

The User accepts Terms and Conditions and is obliged to everything stated in them.

The User agrees that the warranty exclusions and limitations of liability established above are fundamental elements of the basis of these Terms and Conditions.

The User is aware that the data traffic that provides access to the Site is supported by a service provided by the telecommunications service operator (ISP) selected and contracted by the User and that such contracting is totally independent of the Site.

The User acknowledges that the fees charged by the telecommunication service operator of their choice and applicable taxes may affect the data traffic necessary for eventual downloads and announcements by a third party on the device.

The User declares and acknowledges that the downloading of any content on the Site does not confer ownership on any trademarks displayed on the Site.

Restrictions: Any violation of these Terms and Conditions by the User will generate the right in favor of MANUFACTURERA MURO SA DE CV, at any time and without prior notification of any kind, suspend or terminate the provision of services and / or to withdraw or deny access to the Site to the transgressor User, as well as remove or delete the account.

The Site can only be used for lawful purposes.

Any type of copy, distribution, transmission, retransmission, publication, printing, dissemination and / or commercial exploitation of the material and/or content made available to the public through this Site is strictly prohibited, without the prior express consent in writing of Manufacturera de Botas Rio Grande Boots SA of C.V, where appropriate, of the owner of the corresponding property rights. Failure to comply with the above will subject the offender to all civil claims and criminal penalties that may apply.

The parents or guardians of minors will be responsible for the acts performed by them according to the provisions of these terms and conditions, including the damages caused to third parties, actions carried out by them and that are prohibited by law and by the provisions of this agreement, without prejudice to the user's responsibility, provided that the latter was not the parent or legal representative of the minor offender.

At the time of the User Registration email addresses (e-mails) or any data containing expressions or graphic-denominative sets that have been previously chosen by another user or, that of In any other way, they were insulting, high-sounding, coinciding with trademarks, commercial names, establishment announcements, corporate names of companies, advertising expressions, names and pseudonyms of persons of public relevance, famous or registered by third parties, will not be accepted and may be canceled at any time, whose use is not authorized or who was in general, contrary to the law or moral requirements and generally accepted good practices, as well as expressions that could induce other people by mistake, making it clear that the User will respond for improper use in both civil and criminal, if Apply.

The User must not Upload, publish or in any other way dispose on the Site of any material protected by copyright, trademark registration or any other intellectual property right without prior and express authorization of the owner of said right.



The Contract ends at the moment the parties comply with their obligations.

Manufacturera de Botas Rio Grande Boots S.A. de C.V may terminate the Contract in advance if :

• The Price is not paid on time, to which effect the parties expressly agree that the lack of total or partial payment will result in the termination of full right.

• The User fails to comply with any of the obligations assumed in this document. Manufacturera de Botas Rio Grande Boots S.A. de C.V may choose to demand the execution of its obligation to pay the price or terminate the Contract and compensation, may also demand compensation for damages.

Validity of the Terms and Conditions The Company, as well as the User, acknowledge that the Terms and Conditions are of unlimited validity.

You can make the payment of your purchases in the web site https://www.riograndeboots.com.mx , selecting any of the 3 types of payment described below:



This payment method has a validation time that can take from 2 to 3 business days, and as soon as your payment is verified we will begin to process your order so that it is sent as soon as possible. When selecting this method of payment, a notification will arrive at your email indicating the total amount to be paid, as well as the details of the bank account (Account Holder, Beneficiary Bank and Beneficiary Account Number).


You can pay from the PayPal portal; PayPal will notify us by e-mail when you have made your payment. From the notification, in a period of no more than 48 hours your payment will be validated to start processing your order


IMPORTANT NOTE: As a security measure for you and our company, in payments with a credit or debit card in Paypal, in purchases over $ 10,000.00 pesos or greater than 3 items, you may be requested to send an official identification (IFE or Passport) and the credit / debit card you used for the purchase, both documents on both sides (you can cover the 8 numbers in the middle and the security code of your card). In case you do not want to send the card with which you purchased, you can send your confirmation number of the transaction provided by your bank, or the scan or photograph of the cover of the last valid account statement of the card with the that you made the purchase.

We provide a tracking service for your purchases; Once you have registered as a customer on our page, you can check the status of your order from your "Order History".


You can request your invoice from the moment you make your first purchase; in step 2. FORMS OF DELIVERY, a comment box is available for your order and in it you can send the following information to request your invoice:


b) ADDRESS, indicating Street, Exterior / Interior Number and Subdivision





Once your payment is validated, we will register your billing request so that it is sent to you printed along with your order and via email.

In case you have not registered your data to invoice at the time of processing and pay your purchase, the User has with 10 calendar days from when you received your order to do the request. Your billing request must be via email to [email protected]; you must indicate the BILLING DATA CORRECT:



b) ADDRESS, indicating Street, Exterior / Interior Number and Sudivision







b) ADDRESS, indicating Street, Exterior / Interior Number and Sudivision





You must also indicate your Order Number and email address with which you registered at the Rio Grande Boots Online Store. We ask you to wait for a period of 24 to 72 hours so that you receive in your mail the invoice corresponding to the order prepared in the Online Store. IMPORTANT: The invoice will be issued and sent from 24 to 72 hours from the date on which the request is made.